Support
Last updated November 6, 2026
Email support@tokishelf.com and a person will reply. Include the email address on your Toki account if your question is about it.
Common questions
Is Toki available yet? Toki is in early access on iPhone through TestFlight. Join the waitlist on the home page and we will email you when there is room.
How do I delete my account? In the app: Settings → Account → Delete account. Everything you posted is removed. If you cannot sign in, email us from the address on the account.
I found a product that is wrong or missing. Use Report on the product page for a wrong name, brand, image or duplicate, or search for the product and tap Add a product if we do not carry it yet.
A photo of mine is on a product page and I want it taken down. Email us with a link to the product. Community photos are removed on request.
Does Toki show prices? No. Toki shows where a product is sold and sends you to the retailer; prices live there.